Confidentiality is of the upmost importance. That is why all communications about clinically relevant information take place either in person or over HIPPA compliant encrypted technologies (i.e. video, email, voicemail, etc.). Additionally, we can make arrangements for you to submit only your initials or a fake name when checking in with building security – no I.D. required; and we will always wait for you to choose if and when to acknowledge us when in public.
Exceptions to confidentiality only occur as required by law: 1) with a subpoena; 2) when there is a reason to believe that there has been an incident of elder or child abuse; or 3) when an individual is at risk for harming him/herself/themselves or someone else. All such disclosures are done under careful consideration and under penalty by law. Any other disclosure requires express written consent from the client.